Privacy Policy

Last updated: January 27, 2025

This Privacy Policy describes how TopHomeTech ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tophometech.com ("the Site") or otherwise communicate with us regarding the Site (collectively, "the Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Agreement to Privacy Policy

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

  • Communicate with you

  • Provide or improve the Services

  • Comply with any applicable legal obligations

  • Enforce applicable terms of service

  • Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details: Name, address, phone number, and email.

  • Order information: Billing and shipping addresses, payment confirmation, email, and phone number.

  • Account information: Username, password, and security information.

  • Customer support information: Details included in communications with us.

Some features of the Services may require you to directly provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from accessing certain features.

Information We Collect Automatically

We may also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:

  • Device and browser information

  • Network connection details

  • IP address

  • Interaction with the Site

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • Vendors and service providers (e.g., Shopify, payment processors)

  • Analytics tools

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

  • Process payments

  • Fulfill orders

  • Arrange for shipping

  • Facilitate returns and exchanges

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as:

  • Sending communications by email or text

  • Displaying tailored advertisements

Security and Fraud Prevention

We use your personal information to:

  • Detect and address fraudulent activity

  • Secure your account information

Cookies

We use cookies on our Site to improve functionality, run analytics, and better tailor our Services. For more information on the cookies we use, visit Shopify’s Cookie Policy.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

  • Vendors performing services on our behalf (e.g., IT, payment processing, data analytics)

  • Business and marketing partners

  • Affiliates within our corporate group

  • When required by law or in connection with legal proceedings

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access

  • Right to delete

  • Right to correct inaccuracies

  • Right to data portability

  • Right to withdraw consent

To exercise your rights, please contact us at Support@tophometech.com

Children’s Data

The Services are not intended for children under 16 years of age. If you believe a child has provided us with personal information, contact us at Support@tophometech.com.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: